FAQ
Am I able to collect my order?
No, we're an online store and don't offer a collection point.​
Can I pre-order?
No, We don't currently take pre-orders. With how the recent demand we don't take the risk in case we are unable to source the stock for the release.​
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Do you ship abroad?
No, we currently only ship to the UK. We are exploring the option of adding international shipping.
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Please see our shipping policy page for more information.
I'm getting an error when trying to checkout?
Please delete cookies on your browser and try again or try an different browser. If unsuccessful
please contact us so that we can assist.
Can I pay by PayPal / Klarna / American Express?
We currently offer the following payment methods.
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Are the products genuine?
Everything we sell is from a trusted source. All products are genuine, however if there was an concern please reach out to us on the following email address: info@koicards.co.uk
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